Software for DFGs and other Housing Grants
Online, face-to-face, by phone or by mail – Friendly Forms solutions streamline the management of DFGs. They are flexible, tailored to fit your specific needs and your criteria. They can cover the whole of the application process or just the means-test: they will directly import data from our On-Line App. They can complete your council’s application form and capture signatures. They can cover other assistance, such as Discretionary Grants, in a single questionnaire.
Our systems combine simplicity in presentation with accuracy and thoroughness. They do not require specialist knowledge, so there’s no need for prior training. The expertise is in the package, so that staff can concentrate on the client.
Application through conversation
The DFG application can be lengthy and complicated. Getting the information you need can be demanding for the client and take a significant amount of staff time and expertise.
Friendly Forms systems make it easy for both clients and staff. Questions follow the natural order of conversation. They’re efficient, dealing only with what’s relevant to each client. They’re thorough, covering everything you need to know. They’re personalised, using the names of the participants. And they incorporate your criteria and your local variations.
The conversation doesn’t have to stop with the means-test. We offer the same Friendly Forms approach to complete the whole of the documentation – for DFGs and beyond..